Where do you ship to?
We ship to both Australia and New Zealand.
My order is a gift which needs to be posted to a friend or family member- can I do this?
Yes, please tick the ‘shipping address’ option at checkout and enter the address to be shipped to.
Can I cancel or make changes to my order once it’s placed?
Once the order is placed and the deposit has been received we commence your special Korowai order so unfortunately changes after this time are unable to be accepted.
What forms of payment do you accept?
Bank transfer – please ensure you transfer to the correct account either Australia or New Zealand at checkout.
How much is shipping?
We charge a flat $30 shipping fee.
How long does it take to process and ship my order?
As soon as payment is made in full we will ship your order.
What if I require my order by a certain date?
Please add any special date requests in the additional notes section at checkout or when contacting via Facebook.
Do you accept returns?
We do not accept returns unfortunately.
Any further questions…
Please don’t hesitate to contact us